Privacy Policy

Information we collect

We collect the information you provide directly when you create an account, contact support, submit prompts, upload reference images, generate assets, or manage billing-related actions.

This may include account identifiers such as your email address, profile details returned by your sign-in provider, prompts, uploaded media, generated outputs, usage metadata, and customer support messages.

We also collect technical information needed to operate and secure the service, including device, browser, log, session, request, and fraud-prevention data.

How we use information

We use your information to provide KrafLayer, authenticate users, process generations, store outputs, maintain workflows, deliver support, improve reliability, and prevent abuse.

Usage and technical data may also be used for debugging, analytics, pricing enforcement, security review, and service quality monitoring.

We do not sell your personal information.

Generated content and uploads

Prompts, uploaded reference images, generated images, generated videos, and workflow metadata are processed to provide the generation features you request.

Content may be stored by KrafLayer and by carefully selected infrastructure or model providers that are needed to complete a request.

You should only upload content you are authorized to use and that complies with our product rules and applicable law.

Sharing and service providers

We share information only when necessary to operate the product, comply with law, protect rights and safety, or complete services you request.

This can include infrastructure, authentication, storage, payments, analytics, moderation, and AI model providers acting on our behalf.

We may disclose information if required by law, legal process, or a good-faith belief that disclosure is necessary to investigate fraud, abuse, or security incidents.

Retention

We retain account data, generation history, and workflow data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary based on account status, product usage, billing obligations, safety review needs, and infrastructure constraints.

When data is no longer required, we aim to delete or de-identify it within a reasonable period, subject to backup and legal limits.

Your choices

You may request account-related help, data access assistance, or deletion support by contacting us.

Depending on your jurisdiction, you may also have rights to access, correct, delete, restrict, or object to certain processing of your personal information.

We may need to verify your identity before fulfilling a request.

Children

KrafLayer is not intended for children under the age required by applicable law to use the service without parental authorization.

If you believe a child has provided personal information in violation of this policy, contact us and we will review the request.

Policy updates

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date below.

Material changes may also be communicated through the product or by email when appropriate.

Contact

Questions about this policy can be sent to [email protected]. You can also review our Terms of Service.